implementation services   installation of complete server, desktop or application services globally either virtually or on-site

upgrade / patch management   server, network & desktop systems updates within our data centers or at the client site

mail systems engineering   end-to-end compliant mail systems including spam, virus, backup, message analytics, security, mail database mining & obfuscation products

network engineering   infrastructure, cabling, WAN/LAN/MAN, security, firewalls, management & monitoring

disaster recovery services   complete DR solution options including planning, staffing, systems, site locations, connectivity & BIA/RTO requirements

business continuity services   turn-key planning, implementation, testing & audit solutions including on-site offices, staging center, on-site desk availability, on-demand computers, VPN & IP services, Citrix services, phone & communication services, trading services, end-user recovery & mobile services

projects   implementation, upgrade/patch management, mail systems, network

configuration engineering   engineering, management & configuration of all systems within our data centers & our client site locations including technologies offered by IBM, HP, Sun, Cisco, Juniper, Microsoft & Linux

conversion services   engineering, testing & implementation of OS & hardware changes for systems within our data center & our client site locations

audit & analysis services   to ensure that extensive migrations & system deliverables meet and/or exceed current benchmarks & dependencies for implementations, conversions, migrations, installations & upgrades

server engineering   server engineering resources focusing on the technologies of Wintel servers, Linux servers, X series, AS400/I series, P series, Sun servers, HP-UX servers, Z series mainframes & virtual server technologies

capacity planning   for both sector aspects & technology areas by our engineering, development, storage, security & risk management teams

call center and help desk services   call center deliverables with language specific options, includes technicians trained on multiple operating systems, desktops, servers & extensive 3rd party software application as a total solution or to augment our client’s current team either virtually, on a dispatched basis or located on the clients site