Managed Services

FiberMedia’s customized data center solutions handle ever-expanding client needs

With more than 140,000 available square feet of colocation space across the New York region, FiberMedia is well-equipped to provide your organization with the level of infrastructure support it needs, now and into the future.

Our flexible service packages scale to meet diverse needs — from simple space and cabinet solutions to full working business recovery seats to on-demand cloud infrastructure.  Plus, we offer 100% carrier-neutral network connectivity and geographic proximity to all major financial exchanges, which ensures your vital low-latency applications run that much more effectively.

Clients in a range of industries rely on FiberMedia for more than just colocation space.  They count on us for a full range of managed services that ensure their IT infrastructure operates at maximum efficiency.

FiberMedia’s managed services include:

  • Remote Hands 24×7 to give you access to your equipment at any time as if it were right next  to you. Call or email us with your request and a FiberMedia technician will follow your instructions and assist you with anything from resetting a switch to modifying cable layouts to advanced troubleshooting.
  • Fully customizable device monitoring and management services so you are aware of the problem and can take corrective action (or authorize our engineers to perform pre-authorized tasks) before it impacts your business.
  • Data Protection Services to protect your valuable data and have the ability to restore it when and where you need it. Offsite tape media storage in a controlled environment, nearline disk based backups and database replication using incremental log files are some of the technologies our clients trust us with for their peace of mind.
  • Shared and Dedicated Workseats within our secure data centers so that you can be sure your business does not suffer from unforeseen events and disasters.