service oriented architecture   SOA methodology for application development providing organizations shared logic & data among multiple applications & usage modes

Java   staff augmentation onsite, offsite & offshore

security   best practices to protect our client applications including obfuscation in order to enhance security within the application & mission critical information requirements

capacity planning   provide detailed analysis, benchmarking & providing thresholds for applications, networks & systems

business intelligence   establish portals for our client to access knowledge base’s designed on a sector, application & system format

audit & analysis services   ensure that extensive migrations & system deliverables meet and/or exceed current benchmarks & dependencies for implementations, conversions, migrations, installations & upgrades

maintenance   onsite application maintenance & support for patches, OS upgrade & quality assurance testing via ITIL methodology & conforming to CMMI specifications

messaging development   develop messaging requirements in the financial & information sectors utilizing SMTP, email packages & market data information

database administration   global follow the sun database support including Oracle, SQL & Sybase

software packaging   packaging in-house and 3rd party applications to update facility & off-site client systems including full management from initial analysis to package delivery

3rd Party Application provision and support   monitoring, Email, management, virus/Spyware, security, Microsoft suites, Oracle suites

administration services   includes high-volume, technology-based mailroom, scanning, data processing & document management business process solutions

near / offshore customer contact call center   includes technical support with level one & level two help desk, product & service upgrades/changes/warranties, billing questions, sales, first contact problem resolution, up-sells & cross-sells, E-mail response support

offshore application development and management services   comprehensive applications development & management for packaged enterprise resource planning (ERP) & messaging environments

risk identification & assessment   identification of key assets, processes, risks, controls, gaps & action plans

risk quantification & measurement   development of internal database of risk exposure information such as gross income, past losses & key risk drivers/indicators; assessment of the frequency & impact of risk events by qualitative & quantitative manners

risk analysis, monitoring & reporting   identification of gaps and develops action plans to increase risk transparency, reflect changes & raise awareness; report links risk to value creation & presents results to appropriate levels of management

risk capital allocation   calculation of regulatory & economic capital

risk management & mitigation   analysis of alternative risk financing, transfer arrangements, business continuity planning & ongoing communication to improve processes & controls lowering risk exposure & capital requirements; especially focused on: budget development & forecasting, business continuity development, business opportunity assessment, implementation project management, IT operations enhancement, policy & procedures development, resource audit & evaluation, risk identification & analysis, risk mitigation & disaster recovery planning, voice & data system evolution & migration